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FAQ

Frequently asked questions about Unstuck

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Reviewed by Shariq Refai, MD, MBA, FAPA. Board-certified psychiatrist. Founder of shrinkMD. Medical editor of AnxietyResource.org and DepressionResource.org. Last reviewed: 2026-05-17.

This page answers the questions most people ask about Unstuck. If you have a question that is not here, email support@beunstuck.app.

Pricing and access

Is Unstuck free?

Yes. Unstuck is free on the App Store.

Is there a paid tier?

Not currently. If a paid tier ever ships, it will be a one-time purchase or an honest subscription with clear value, and the free version will stay useful. No bait and switch.

Are there ads in the app?

No.

Is Unstuck on Android?

Not yet. iPhone first. Android is planned.

What iPhone is required?

iOS 16 or newer.

Is Unstuck on iPad?

Planned. Today the app runs on iPhone.

What languages does Unstuck support?

English at launch. More languages will follow based on demand.

Privacy and data

Is my journal stored in the cloud?

No. Unstuck is local-first. Journal entries, check-ins, reminders, and routines stay on your device unless you choose to export them. See the full private journal app rundown.

Does Unstuck require an account?

No. No sign-in, no public profile, no email required.

Does Unstuck use AI to read or summarize my entries?

No. There is no AI feature in Unstuck. Nothing you write is sent to any model, classifier, or third party.

What about iCloud backup?

If your iPhone has iCloud Backup turned on at the device level, your Unstuck data can ride along in your iCloud device backup. That is an Apple-managed backup tied to your iCloud account. You can turn iCloud Backup off for the device, or you can exclude specific apps from iCloud Backup in iOS Settings.

Do you collect analytics on the website?

The website uses Google Analytics, but only if you accept it in the consent banner, plus essential technical tools for security and hosting. No behavioral advertising or cross-site tracking. Read the Cookie Notice.

Features

What's in Unstuck?

A private journal, daily check-ins, gentle reminders, reset tools, routines, sleep wind-down, and an optional app lock. See all features.

What does the "I'm stuck" flow do?

It is a short guided flow that walks you through naming what is going on right now. It is not a screen. It is not a diagnostic tool. It is a small way to slow down for a minute and choose one next step.

Are pill reminders medical reminders?

No. Pill reminders in Unstuck are backup reminders only. They are not medication advice, dosing guidance, refill support, adherence tracking, or clinical monitoring. Do not rely on Unstuck as your only method of remembering medication. Always follow instructions from your licensed clinician or pharmacist.

Are check-ins a mental health screen?

No. Check-ins are for personal awareness. They are not a screen, a diagnosis, or a clinical assessment.

Are reset tools therapy?

No. Reset tools are short, common low-cost behaviors (breathing, grounding, brain dumps, simple defusion). Many clinicians teach them. Using them is not the same as being in care.

How is Unstuck different from Day One, Stoic, Finch, or Reflectly?

Briefly: local-only storage, no account, no streaks, no subscription, built by a psychiatrist. See the comparison on the Features page.

Apple ecosystem

Does Unstuck have an Apple Watch app?

Planned, not in the current release.

Does Unstuck have widgets?

Planned, not in the current release.

Does Unstuck respect Focus Modes?

Yes. Reminders respect system Do Not Disturb and Focus Mode settings.

Does Unstuck use Shortcuts?

Planned, not in the current release.

Safety

Is Unstuck for emergencies?

No. Unstuck is not a crisis service and is not monitored in real time. If you are thinking about suicide or hurting yourself, call or text 988 anytime. Text HOME to 741741 for Crisis Text Line. Veterans can call 988 then press 1, or text 838255. Call 911 if you are in immediate danger. Outside the United States, contact your local emergency number or visit findahelpline.com. Read the Safety and Disclaimer page.

Can Unstuck replace professional support?

No. Unstuck is not a substitute for professional mental health care, psychiatry, therapy, primary care, medication management, or emergency support. If what you need is clinical care, please see a licensed clinician.

If I want a clinician rather than an app, where do I start?

A few common starting points: your primary care doctor for a referral, a licensed therapist (Psychology Today's directory is a common search starting place), a psychiatric practice, or shrinkMD if you are in a state shrinkMD supports. shrinkMD is a separate telepsychiatry practice founded by the same person who founded Unstuck. It is not part of Unstuck's app experience.

Is journaling in Unstuck the same as therapy?

No. Journaling can be useful for reflection. It is not therapy, diagnosis, treatment, or monitoring. If you find that writing brings up material heavier than you expected, that is a signal to talk to a clinician.

Clinical questions

Is Unstuck based on CBT, DBT, or ACT?

No. Unstuck is a self-guided wellness app, not a clinical product. Some of the tools (brain dumps, grounding, breathing, thought defusion, behavioral activation language) overlap with techniques that show up in evidence-based therapy traditions like CBT and ACT. Using a behavior is not the same as being in care, and Unstuck does not deliver any therapy modality.

Can I use Unstuck if I have anxiety, depression, OCD, ADHD, panic disorder, or an eating disorder?

You can use it if it helps you. It is not a treatment for any of those conditions. If you have one of them, your clinician's plan is the right anchor. Unstuck can be a small organizational tool on the side. If you do not have a clinician yet and a condition is affecting your daily life, please reach out to one.

Is feeling stuck a diagnosis?

No. Feeling stuck is a common experience, not a medical condition. If it lasts weeks, includes hopelessness, low energy, loss of interest, or thoughts of self-harm, that is worth bringing to a clinician.

Is Unstuck for teenagers?

Unstuck is intended for users 17 and older.

Is Unstuck HIPAA compliant?

Unstuck is a consumer wellness app, not a covered entity or business associate under HIPAA. Local-first design means most of what you enter never leaves your device. Read the Consumer Health Data Notice for the relevant state law disclosures.

The team

Is Unstuck connected to shrinkMD?

Same founder, separate companies. Unstuck is a wellness app. shrinkMD is a multistate telepsychiatry practice with licensed clinicians. Using Unstuck does not create a doctor-patient relationship with Shariq Refai, MD, shrinkMD, or anyone associated with Unstuck. If what you want is clinician care rather than an app, that is what shrinkMD is for.

Why is the app called Unstuck?

Because most of what people carry is not a diagnosis. It is small, real, and sticky. A loop you cannot quiet. A task you keep avoiding. A scroll you cannot stop. The app is for one small step at a time.

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